Mobile Applications forum


Huge problem with Android storage.

by Tim Holla / September 25, 2015 7:41 AM PDT

Hello, my name is Tim.

I recently tried to download Fifa 16 ultimate team for android on my phone, in the last 4% of downloading the game, I got an error saying I don't have enough space in my phones storage.

The problem is, is that when I started downloading the app, I had 1,6 GB left, and at the end I only had 300MB left... And the Fifa app hadn't even installed because of the problem I stated before.
Now I'm stuck with 300mb storage and while I don't even have the App I wanted.
I've searched everywhere on my phone, even using the "Clean Master" app that I use to clean up my phone regularly. I can't seem to find the FIFA files that have taken up to 1,5GB of my storage. It's just gone, it hasn't even been fully installed yet it is taking all my precious storage that I have been cleaning up time and time again!

Please someone help me, it's annoying me to death.

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All Answers

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Well it's all true.
by R. Proffitt Forum moderator / September 25, 2015 8:43 AM PDT

First, the way Android works with storage pains about 98% of the users today. While it's too late to help you avoid this, I always advise to get Android things with 1GB RAM (or more) and 8GB of main storage (or more.) Android does NOT automatically use the SD Card space. Now you know.

OK, There are many articles on finding and clearing that downloaded space. You left out if you got this via the Play Store so I'll make that assumption.


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It's hidden somewhere right?
by Tim Holla / September 25, 2015 9:02 AM PDT
In reply to: Well it's all true.

Thanks for the quick reply,

I did try to download it via Playstore, should've put that in the question.
But the problem lies within the fact that the app is not installed.
The download stopped at around 97% which means that 97% of the files for the game were already installed on my device, and took up all the space that go along with the game (97% of it)

But the app is not there, it never installed. Which means I cannot just go to the app and de-install it. I have to find the files that it installed, because it's there somewhere, I know it is. Because otherwise it wouldn't have taken up all this space on the device.

I just can't find it I've searched everywhere, and even used an app that literally has one job: Clearing your device and creating more space. But the files I mentioned (FIFA 16 UT android) are nowhere to be found, yet they are taking up 1,5GB of space.

I have no Idea what to do or how to find these intricately hidden files

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Read the supplied link on clearing Play Store caches.
by R. Proffitt Forum moderator / September 25, 2015 9:51 AM PDT

While I might suggest using a file explorer I can't know where to look. Android is fragmented and where it is on one Android may not be on another.

Try the link I supplied.

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PS. Just thought of something.
by R. Proffitt Forum moderator / September 25, 2015 9:59 AM PDT

Because the content may be locked due to the Play Store app running I'd set my Android to offline mode (airplane mode?) and then reboot. The first thing to run is your cache cleaner or get into the Apps area of the Settings to STOP and clear data and cache in the Play Store app.

Be sure to Force Stop before you clear data and cache from this app.

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I may have messed up, but the original problem *SOLVED*
by Tim Holla / September 25, 2015 1:03 PM PDT

Thank you, it seemed to work.

I just forgot to force stop before clearing data. Pretty dumb... Will this have effect?

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Sorry but
by R. Proffitt Forum moderator / September 25, 2015 1:11 PM PDT

I'm a seasoned programmer so I forget to explain why I do certain things. To me it makes sense to stop an app before I clear its files. Sorry about that.

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by renegade600 / September 25, 2015 2:07 PM PDT

you cannot clear files that are being used so no effect in general

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