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Resolved Question

Hub wont connect to Blu Ray player.

Feb 21, 2015 4:11PM PST

Hi, my dad recently upgraded my house internet to a more modern system and now I can't get everything to connect at the same time. We work at home and my family and I share the internet so currently in the network we have 7 computers (6 Macs, 1 PC), and Xbox 360 and an LG Blu Ray player. We had a modem, a modem, a hub and a wireless router in a chain which was starting to get slow, so we upgraded to an 8 port NETGEAR FS108 Hub. We hooked it up so it was 1 in line, 5 cables out for computers, 1 out for the Blu Ray player (a BD550 which has no wireless capabilities) and one out for the wireless router (a NETGEAR N300, which connects to 2 computers and the Xbox) Everything worked great except the blu ray player isn't connecting. I have tried connecting the blu ray player through the old modem and connecting the old modem to the hub and it works fine but I can't get the wireless Router and the old modem to work at the same time now. I would just prefer to plug the Blu ray into the hub and have only the Hub and the Router but I can't get it to work. Side note, I have big house and all of these lines were wired through walls so I can't plug the blu ray into the Router with ease and I can't run the hub as an output from the Router either. At any given time I can get up to 8 machines working at once and I would prefer to have everything so any help is appreciated. -Jack

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Jninja119 has chosen the best answer to their question. View answer

Best Answer

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Re: Try a simple test
Feb 22, 2015 12:56AM PST

Hey Bob, thank you for the response, I tested it through a laptop and it has no issues. I'm not sure if you mean I should keep it hooked up that way or not, but it's not something that would make a permanent solution. Yes there is a router in the modem that feeds the switch, but there isn't one that feeds out into the blu ray player. I really only set that up because it was the device that the player was hooked upto before and I needed it to temporarly stream Netflix. If I can get it, I would simply like to hook the Blu Ray straight into the switch but no matter what I do it wont connect.
-Jack

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" there isn't one that feeds out into the blu ray player."
Feb 22, 2015 1:08AM PST

Did you tell me there is no Ethernet to the blu ray (BR) player? Sorry I missed that.

A simple test I do is to try my laptop at the Ethernet cable that was on the BR player. Usually that fails and tells me there is some line issue. I carry the usual 100 foot Ethernet cable to show it's that next.
Bob

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Clarification.
Feb 22, 2015 1:26AM PST

Sorry, Yes, there is a dedicated line, it goes switch to a modem (which I'm trying to remove from the equation) to the Blu Ray player. I was referring to the fact that the modem isn't a router (reading it back I see how you were confused.) I got the Blu Ray working through the modem last night (which I'll add is a LINKSYS BEFSR41 to avoid confusion) so I know the cable works alright but Just in case I ran it through the laptop and that works as well. Is there any reason the Blu ray Player and the switch would not be compatible? - Jack

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Yes. AUTO MDX could be in play.
Feb 22, 2015 1:43AM PST

Most laptops have AUTO MDX, so you could run into a situation where the laptop test is good and the device is not. Fix? Use a switch with AUTO MDX ports.

By the way, for years I found that the LAN PORTS in routers are the slowest of them all. So when I get wired I hook up like this.

Modem+Router -> Uplink port on switched hub, then connect all to the hub.

(in your case it's a MODEM+ROUTER)
Bob

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Thanks
Feb 22, 2015 2:02AM PST

Alright, Thanks. I'll do that. Thank you for all your help. -Jack

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Answer
Try a simple test.
Feb 21, 2015 11:53PM PST

Test that non-working wired BR player connection with some laptop. Be aware that a laptop may have Auto MDX (since you are a network admin I take it you know or will research this network term and why it matters).

8 Machines should be OK in most routers.

I'm a little confused about you trying an unknown modem and switch. That would yield at best a single internet connection unless there's a router in the modem. Does not sound like a good test or idea.
Bob