And they ask you to buy a new charger?
Unacceptable. Ask for refund.
This is a question relating toward my Hauwei Matebook X laptop, I've only had it for a month and it's now telling me "Plugged in, not charing" and it's draining my battery. Has anyone else has this happen with this Matebook X or their laptop without a removable battery? Yes I have my charger in the correct port, please give me an advice. I contacted Hauwei and they told me to order a new C-type charger before I send in my laptop. I'm not sure what caused this to happen but it actually happened to my old laptop I had for about 6 years, however with my old laptop I could still use it plugged in and my Hauwei just drains. Thank you.