When instructions fail, ask them directly for fix or exchange.
Im trying to reset my pocket wifi Huawei E5577 because I forgot my admin password. The instructions said that by using a pin, I need to press and hold the reset button for few seconds and the device will automatically restart. But somehow, whenever I press the button the screen will act like its going to reboot and after the Huawei logo appears and the screen becomes blank. Also, when you press any buttons on that device for example the power button, the blank screen are going to have a low light just like a blank screen with a light. I hope you will help me with this matter, thanks folks.