HTC550D lg blu ray home cinema wont connect to internet

Can anyone help I have tried to connect the blu ray to my virgin media internet but get the message the http port is disabled please check it ,the http port is blocked by something like the internal fire wall program.Local connection ok but internet not connected. I have checked the firewall and it appears to be set to allow access Please bear in mind I am not a tech person .windows defender is definately off but not sure on i am getting a new message saying due to the change of a WiFi policy,cannot support the TKIP security type in 802.11n mode in that case set a security setting on the access point. Any help greatly appreciated

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HTC500 won't connect

I couldn't find that model number at the LG web site and since you use Virgin for internet access -- I'm guessing this is a European model BD player and internet access. You don't say whether this is a wireless connection or hard wired to a router
Don't know how much help you're going to get from North America
Here's a link to LG's USA support site for network access

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5500d wont connect

Many thanks for your help but as you say I am not the most technically minded bod so left out information that may have helped. sorry about that.However on a brighter note after further fault messages implicating the router I rang Virgin and learnt that I could have saved my time and actually asked my dog who probably would have been more polite but to cut a long story short I then rang samsung and spoke to a lovely man who talked me through a very long procedure and fixed everything so thanks for replying I do appreciate it and am only glad to be able to report I now have a fully working system hooray

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Not familiar with the model but

One thing to try is to set your network security to wpa or wpa2 if you have it set to wep.

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