Only Samsung will know if there is a recovery method or not. Use Samsung.com for the phone number in your country. In the USA, 1800SAMSUNG.
Bob
Dear all, I tried to update the firmware to Home cinema HT-Z201 using the USB port. During the update something must have happened (while erasing and writting) and the update probably was not successful causing malfunction to the Player. In more details: now the buttons power, volume, function and open/close work but what it happens is;
1. I have no sound to the speakers even though I increase the volume ( I see it to the display)
2. It does not load nor from DVD nor from USB
3. The DVD door does not open
I tried to reset to factory settings by pressing the STOP button for 5 seconds and/or for 6 minutes but the problem still exists.
It seems like it lost the internal program somhow! Please help me to restore the firmware and make the player work again.....

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