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HT-C9950W won't allow me to insert a disc

I have a HT-C9950W 7.1 inch Blu-Ray Home Cinema System and it won't allow me to insert a disc of any kind into the player, even the 3D Blu Ray didc it came with. Does anyone know what's wrong?

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In reply to: HT-C9950W won't allow me to insert a disc

are u in USA? where did you get from price?


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Does not work for me either..

In reply to: HT-C9950W won't allow me to insert a disc

Did you manage to resolve your issue Sarah?

I have a problem reading Blu Ray discs on my HT-C9950W as well.
It just spits them out after spinning them up.

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