I don't have any information regarding the Netflix service for the Internet@TV options in Canada (or any region outside of the U.S.). I don't have a release date or any further information. I wish I had more input to offer. I don't believe you're doing anything wrong; it's just that the service may not have launched yet for your region.
If you have further questions, you may want to call the Samsung customer service center in Canada.
I was just offered a firmware update to HTB-c5500WWB-1012.0
The model number on the unit is HT-c5500\XAC issued in ON, Canada
However the original problem still remains( alluded to in another locked thread on the forum) - the netflix icon on the main menu does not work, selecting the one from the apps menu causes STOP to appear in the LED bar, and the box to hang. It has to be power cycled to work again.
After speaking to Samsung Tech support on the phone a few weeks ago I was told a F/W update was needed for netflix and it would be included in the next update.
It is quite vexing that this feature has not been made avaialble when it is on other Samsung devices -it is pretty much the reason why I chose this player.
In fact the only new feature of the update seems to be that the turn on/off jingle preference is now ignored, and it is played every time :/
Can I have some input from samsung please, is the 1012.0 FW supposed to enable netflix, perhaps I am doing something wrong?
P.s the player can connect to N/W and Netflix works on the pc on the same LAN. Netflix support say there is no IP comms coming from the player at the IP it reports.