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HT-BD1250 firmware still a problem

Last fall, I became aware of the problem that occurred after updating firmware on the HT-BD1250 model. So I waited five, six months after the problem first came up, which surely would be enough time for Samsung to correct the firmware problem and provide an update which didn?t cause the player to brick.

Wrong. Downloaded the 2.07 update today from off of Samsung?s website, used the USB method, followed the instructions to a ?T? and as my reward for waiting, I too am now the proud owner of a brick masquerading as a Blu Ray player.

Thanks a lot Samsung. Was nearly a half-year not enough time to come up with a corrected version of the firmware?

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HT-BD1250 firmware still a problem


I'm sorry to hear that happened to you.

If you call 800-SAMSUNG and explain that the problem was caused by the firmware update, it's likely that you'll be able to have it repaired. If you're not able to get satisfaction after calling 800-SAMSUNG, get s service ticket number, and I'll see if I can assist.


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HT-BD1250 firmware still a problem

Thank you for the offer to assist. However at Samsung Customer Service they apparently have the drill down at this point. When I called I didn't bother even asking for technical help. I just told the person that I needed a shipping label and transaction number. There was no resistance.

If you have the pull, perhaps you can get the evil firmware removed from Samsung's website.

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