I'm not aware of why it would vibrate. Unfortunately, I don't have any solution other than to contact service and either have it sent in, or ask to be escalated to our Case Management department, which could possibly authorize a new unit or other options.
My Samsung was sent it for repair because it was extremely noisy. It would vibrate the entertainment center too. This would happen randomly even when there was no disk in the drive.
Well I got my player back after they repaired it again because of firmware. Bad News.. The noise is back.. Even when watching Netflix, listening to the FM tuner or etc.
The unit sounds like it is making frozen mixed drinks. What do you suggest? I am not excited about sending this in the a third time. I feel like Samsung has had this player more then I have.
What is this noise? Last time samsung put on the packing slip that they replaced the fan.. I don't think that it is the fan..