Something sounds broken and a call to HP may be required.
I read your post twice and it sounds as if you are trying to drive on some flat tire?
Bob
I was able to upgrade my 2000c for use with XP but now I don't get the tool box and it doesn't give me low ink warnings. (I have two screwed up cartridge switches) I no longer can reset the cartridges to allow printing. Hope to get the repair kit next month, but currently have jobs to print. HELP!
Bob

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