HP warranty scam

You would have to read the small print to say what it says about data on a hard disk and the property rights on broken parts. What do they say?

It's a good example of what we say here: "You only lose what you don't backup." It's so easy to copy your own new and changed data to a USB-stick or an external hard disk a few times a week, that there is no real excuse for not doing it.

Kees

Data safety has been an issue with PCs for decades. It's our responsibility to backup data. If you need to do data recovery before sending it in, you get that done first.

Simply no, it's not a scam. There are folk that have tried to talk it up as a scam before but they are wasting their time. If you need the data, copy it out before you send it in.

---> Be aware that any number of trojans, malware and RANSOMWARE ( http://en.wikipedia.org/wiki/Ransomware ) means we have no choice but to backup what we can't lose.
Bob

I get this all the time and "recovery" is far more expensive and time-consuming than a typical repair. Your data is yours, protect it, that's *YOUR RESPONSIBILITY*. Once a repair is done, that's as far as any warranty usually covers unless so "stated". If so stated, you're paying extra and that's not some extended warranty it has to state actual "data recovery/retrieval". Guess what, typical warranty in the fine print or when you brought it doesn't offer any data protection/recovery in whatever wording they use. These are two different items and repair to get your PC, up and running again is just that. As for returning the bad HD back, that's std. practice as the dead HD is either rebuild(refurb) or chucked for parts/disposed properly in order to cycle HDs out or replace stock. Replacement HDs aren't always new, but certified good HDs for repair warranty re-issue NOT for total new builds.

tada -----Willy