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Question

Hp Touchsmart 600 hardware issue. Please Help.

by Marti_Silvio / January 10, 2016 12:13 AM PST

Hi everyone,

I have an Hp touch smart 600-1160. The computer makes a pop sound and then shuts off with no blue screens. The computer is not dead, after it shuts off it turns on back again but only after a few minutes and then it makes the pop sound and shuts off again after a couple minutes of usage. I thought it might be an overheating issue with the GPU so I replaced it, but it wasn't. I also thought it might the PSU, but the pop sound comes from the computer and not the power brick.

What do you guys think? I am all out of ideas

The Specs are: Intel core i5 430M nVidia GT230M 4GB RAM 1.5TB HDD

Thanks in advance

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All Answers

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Answer
Re: pop sound
by Kees_B Forum moderator / January 10, 2016 3:14 AM PST

- It's unlikely the GPU would crash the machine like this, I think.
- Anything applicable in Event Viewer?
- I see this was a quite expensive all-in-one (1300 euro back in 2010), but probably quite old also. Repair might be too expensive. But you can ask HP or a repair shop for an estimate.

Kees

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power inverter?
by Marti_Silvio / January 10, 2016 3:20 AM PST
In reply to: Re: pop sound

I don't want to turn it on again. The thing I described happened 3 times and the computer didn't die, I fear that next time i might not be so lucky.

I currently cannot get in touch with HP due to where I'm living.

What about the power inverter, could that be the problem?

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Re: contact with HP
by Kees_B Forum moderator / January 10, 2016 11:58 PM PST
In reply to: power inverter?

If you can't contact HP it might be difficult to get the spare parts you need. Can't you chat with them via their support site? You seem to have Internet access.

Kees

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Answer
It sounds like you want to repair it.
by R. Proffitt Forum moderator / January 10, 2016 9:28 AM PST

If you are unsure which part it is (no, I can't diagnose exactly unless it's on my bench) then my old mentor's advice is best. Ready?

"Replace the cheapest part first."

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