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hp support-customer care

by Qosmio / November 22, 2005 2:12 AM PST

what a joke what a joke this company is.45 min in circles with no answers.the ipaq 6515 nice device bad service!!!!!!

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buying extended warrenty on 6515
by Qosmio / November 23, 2005 9:00 AM PST

called hp today to buy the care package extended warrenty on my 6515 .i was of course going in circles with there customer care for about a hour at last getting the warrenty paying hp by credit card 134.00 dollors.20 min later the rep that sold me the warrenty left me a message letting me know that there was no warrety for the 6515.i called back hp taking 30 min for them to take the charge off my credit that conversation i was transferd to the small business sector of there support in refrence to warrenty info on my ipaq.then i was told there is a warrenty.product warrent-U7845E.i was stoked!!!!!! f,sure.the customer teck person was getting me set up and was going to recharge my credit card to get me set up.she did and guess what hahahahaha.i got that call once more-------there is no warrnty for your hp has got a hold of 268.00 on my credit card and has wasted a total of over 4 hours of my time not knowing what they are doing.the ipaq 6515 is a nice device yet i must say once more the company of hp has the wourst none english speaking teck support as well as the wourst customer care that i have ever delt with!!!!!!!!!beware of total lack of device support

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at last a extended warrenty
by Qosmio / November 28, 2005 4:39 AM PST

extended warrenty-product# NBHU7845E
I thought i would post this info so no one would have to go through what i went through trying to buy a 129.00 cost it,s a great investment--3 year next day exchange

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Ipaq 6515 problem fix information
by yoshimitsu123 / February 10, 2008 10:50 PM PST
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