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HP Simple Backup Error 410

by Moses16 / October 29, 2004 4:30 AM PDT

HP SIMPLE BACKUP ? Version 4.2 OEM Key name SBWIN32.EXE

Windows 98SE
Hard drive: at least 3Gb free/ 192Mb RAM
Internet Explorer 6.0.2800.1106IS;SP1
HP CD-Writer Model 9110i
Adaptec software (DirectCD;Easy CD Creator;UDF Reader)

1.With the original CD?s that came with the CD Writer I could successfully make Rocovery Diskettes and Disaster Recovery Set[DRS]
2.Using HP Simple Backup I successfully made a Full System Backup (about a year ago. Shame on me!).
3.Now attempting to make Recovery Diskettes, I got a message to insert my ?Windows 98SE CD-ROM?, followed by ?Add/Remove Program Properties? window saying that various files not being found ? such as ?command.com? ?drvspace.bin? ?winboot.sys? ?ebd.cab?
N.B. I found that ?command.com? etc were not on the Windows 98SE CD.
4.Since HP felt my files may be corrupted I did a re-installation(in SAFE mode) using the latest, updated, version (hsb42enn.exe) from the HP Web site at:

http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?reg=#cc=#softitem=co105en#prodId=hpcdwriter18527#lc=en#sw_lang=en#pagetype=software

and successfully made Recovery Diskettes and Disaster Recovery Set[DRS]

5.I am now experiencing similar problems.
6.Unzipped Windows\Command\EBD files
7.Unzipped Windows Base5.cab files
8.HP Simple Backup asked to insert ?Windows 98SE CD-ROM?. Without inserting the Windows 98SE CD-ROM, I clicked OK. The ?Add/Remove Program Properties? window stated that ?command.com? was not found. In the ?Copy files from? section, scrolling gave me a choice of:
C:\Windows\Command\EDB
C:\Windows\Temp\Q312339
9.Choosing the first (EDB) I Made and Tested Recovery Diskettes(2) ? OK
10. Attempting to make a Full System Backup (whether I select to make or not make Recovery Diskettes) I get the following message in the ?HP Simple Backup? window:
?Error while preparing bootable media. Please ensure there is enough free disc space.?
?Error 410 C:\Program files\HP Simple Backup\TMP1.dir\amsint.mpd?

Can some kind soul please help me?
Thanking you in advance

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Re: HP Simple Backup Error 410
by R. Proffitt Forum moderator / October 29, 2004 9:12 AM PDT
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(NT) (NT) Bump to top.
by R. Proffitt Forum moderator / November 2, 2004 9:31 PM PST
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