Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

HP Service Care Packs

Aug 11, 2017 7:20PM PDT

Hello,

I wanted your opinion of the HP Care Pack. I was offered the following options for my new PC that I purchased for $350 from Best Buy. The 2/3 years iare counted as 1/2 years after the first year warranty.

2 years without accidental coverage : $169.99
2 years with accidental coverage: $199.99

3 years without accidental coverage : $189.99
3 years with accidental coverage: $209.99 (full refund if no hardware repairs are made for 3 years)

Given that I would be happy if I can use my PC for 3 years without any hardware failures, is it worth to invest almost 2/3 of the cost of my PC into a warranty?

Thank you

Discussion is locked

- Collapse -
Clarification Request
Is this a laptop?
Aug 11, 2017 9:46PM PDT

If it is, then I'd certainly go for the 3 year accident coverage. If it's a desktop, I'd probably not.

- Collapse -
Re: HP Care Pack
Aug 11, 2017 11:28PM PDT

Thank you for the reply!

Its a desktop : Pavillion 570-p014. I am the only person using the desktop and the chance of a liquid spillage is minimal. The power surges do happen now and then, but I suppose there should be other ways to take care of that.

Would it make sense to go for:
a) 2 year non accidental ($169.99)
b) 3 year non-accidental ($189.99)
c) No coverage beyond the one year limited warranty ($0)

Thank you

- Collapse -
Care pack
Aug 12, 2017 1:08PM PDT

Go with no coverage and get a quality surge protection unit.

If you live in an area that has wonky power get an ups unit.

- Collapse -
Thank you
Aug 12, 2017 2:58PM PDT

Thank you for the reply!