Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

HP Scanner 3970

Apr 25, 2006 7:16AM PDT

I have this scanner working with my win. XP. When I scan a picture there is this mark also scanned that is on the lid, that is used for slides. I have read the manuel looked in past messages here. How do I get rid of the mark on the top and bottom of my scanned photos? Last night I put a page of printer paper on top of the picture between the picture and the lid. And that got rid of it. But I shouldn't have to do this, should I? But everything I have read, no one else has had this problem. Could someone please help me to get rid of the mark from the lid on my scanned photos? Thanks. Barb

Discussion is locked