To test the scanner we installed it on 2 other machines and it was just the same. Later we learned the imager in the scanner fails just as you describe. And... repair costs exceed replacement cost.
Bob
My scanner images poorly with all scans looking decidedly green, with poor detail and illegible text. I have utilized all resolution and other troubleshooting solutions to no avail. As well, printing the image gives you exactly what the image shows: garbage. The scanner used to work just fine with existing computer (Dell) and operating sytem (Windows XP). Any suggestions.

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