Windows Legacy OS forum

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HP Scanjet 2200c

by B.Ratneser / February 23, 2006 8:45 PM PST

I have a Hp Laptop XE3 and recently upgraded WIN98 to WIN XP. After I download the software for the Hp Scan jet 2200c ( which worked perfectly before) and try to install the software; I get the following message"class installer has denied the request to install or upgrade this deviice". What should I do. Please help.

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Collapse -
Don't know. But what I would do is...
by R. Proffitt Forum moderator / February 24, 2006 2:33 AM PST
In reply to: HP Scanjet 2200c

Run the Microsoft Windows Installer Cleanup Utility (google that) and then try again.

Bob

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Try this
by Themisive / February 24, 2006 3:40 AM PST

Try the fix Bob gave you, and if there's still no joy, then contact HP, explain the situation. I have a 3400C Scanjet, but fortunately I was able to download the XP drivers for it - I bought mine for Windows 98 SE - so hopefully HP should be able to help for yours.

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