Computer Help forum

Alert

HP Recovery Problem

by regent4 / February 19, 2014 4:49 AM PST

My son has an old HP Pavilion model A250n. It would not boot some times. Then it would not boot at all. He tried to use the HP recovery procedure but that did not work. He wanted to get some pictures and files off the hard drive. We removed the drive and put it in to an external drive case. Using my usb connection the computer sees the drive. How ever the drive is called HP Recovery with two files on it recovery and temp. I am having trouble with it because it slows or freezes my machine. I cannot see his files at all. I have used this procedure and had no trouble seeing and moving the files from other drives. I think when the HP recovery procedure was used it messed up the drive. Is there any way to get the files visible so they can be down loaded? The host computer is a Dell with XP PRO. The HP had XP home.

Discussion is locked
You are posting a reply to: HP Recovery Problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HP Recovery Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Remember I take your post LITERALLY.
by R. Proffitt Forum moderator / February 19, 2014 4:54 AM PST
In reply to: HP Recovery Problem

XP Pro has issues with drives over 127GB. Please be detailed.

We can also use other boot CDs and USB sticks to copy from cranky drives. I wrote about that about a decade ago (and prior) so read http://tips.oncomputers.info/archives2004/0401/2004-Jan-11.htm

This was updated over the years such as we read in the CNET Storage Forum but you should try any Live CD now as Windows doesn't like some drives or broken file systems.
Bob

Collapse -
HP recovery Problem
by regent4 / February 19, 2014 5:05 AM PST

The drive is 80GB

Collapse -
That's inside it's supported size.
by R. Proffitt Forum moderator / February 19, 2014 5:27 AM PST
In reply to: HP recovery Problem

Now try the usual from links provided.

You may was well go get HIRENS BOOT CD and see if the drive is OK. DO NOT WRITE TO THAT 80GB DRIVE. READ ONLY until the files are safe.
Bob

Collapse -
PS. The CNET Storage Lost and Found link.
by R. Proffitt Forum moderator / February 19, 2014 5:06 AM PST
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?