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General discussion

HP PSC500

Jun 3, 2005 3:07PM PDT

I am running WinXpPro, PIII-500,256 ram, two HD's, 56 k modem. In installing my HP 500, it will print a test page perfectly, print through my email program, (Outlook express), but it will not print through Word, notepad, or wordpad. any suggestions? Thanks, Bill

Discussion is locked

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Is your printer....
Jun 4, 2005 12:49AM PDT

properly noted as printer to be used under the File menu?

What error messages are given?

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HPPSC500
Jun 4, 2005 2:07AM PDT

Yes, my printer is shown as the default printer under file. There are no error messages. When I try to print using Word, notepad, or wordpad, the printer activates, sounds like it is printing but puts out a blank sheet of paper, (or two or three) depending on how large a file I'm trying to print. As I said, a test page prints perfectly. Thanks, Bill