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General discussion

HP PSC 500 scanner and Win 7

Dec 20, 2010 8:12PM PST

printer worked OK in XP moved to Win 7 and now scanner does not work any ideas

Discussion is locked

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resolution
Dec 20, 2010 10:06PM PST

hi,
The full version driver for these type of printer are no longer available as the printer which you are using is very old. In order to use the scan feature make sure that your printer is connected and it is printing and it will get installed after you plug in the USB cable .An icon will be formed in the printer page in the control panel , what you can do is right click on the printer and there you may find an option to scan.
or else go to ms paint and click on file and then click on from scanners and cameras.
hope you find a way of scanning after following these steps

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HP PSC 500 scanner and Win 7
Dec 21, 2010 12:56AM PST

Resolution I've installed the latest drivers, tried paint and windows fax and scan neithr of which see a scanner. Right clicking does not give an option to scan. I'm also usiing a serial cable as my printer does not have a usb skt

thanks anyway

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Looks at documentation and no serial cable.
Dec 21, 2010 2:05AM PST
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hi
Dec 20, 2010 10:14PM PST

you can try these steps
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
In the right pane of Registry Editor, double-click Common Administrative Tools.
In the Value data box , type the following line, and then click OK:
%ALLUSERSPROFILE%\Start Menu\Programs\Administrative Tools
On the File menu, click Exit to quit Registry Editor.
Restart the computer.

IF you have already tried please ignore

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HP PSC 500 scanner and Win 7
Dec 21, 2010 1:03AM PST

Common Administrative Tools not in registry. done a reg search still not found. What will the new value achieve

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(NT) Common Administrative Tools no option in WIndows 7 32-bit
Aug 17, 2012 1:31AM PDT
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It seems Win 7 should have these drivers
Dec 20, 2010 10:16PM PST
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HP PSC 500 scanner and Win 7
Dec 21, 2010 1:04AM PST

I tried this as stated above this seems to work only for the USB cable version.

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solution
Jan 17, 2011 3:56AM PST

Install VMware Player under Win7, and create a virtual XP machine (need to install XP OS, add a parallel port under the virtual machine settings.

XP should automatically detect the printer and scanner.

I had this same problem, and I was able to get my PSC 500 to scan. Note: Win7 XP mode did not work, as it will not add the parallel port.