"HP says sorry (sort of) for crippling third-party ink cartridges
If HP really clogged your nozzles with its printer security update that killed your third-party ink, good news -- in the form of another update -- is on the way.
Earlier in the month, HP updated a cartridge authentication procedure for select models of its office inkjet printers. That procedure shut down certain third-party cartridges that don't use original HP security chips, basically flagging them as clones or counterfeits.
In a statement on the company's blog, Chief Operating Officer Jon Flaxman apologized for HP's poor job of communicating about the authentication procedure. "Although only a small number of customers have been affected, one customer who has a poor experience is one too many," he said in the statement.: