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General discussion

HP printer issues

by nismoracing2 Feb 10, 2009 3:09AM PST

Hi guys, The printer is a HP deskjet D1520 and is less than 6 months old. Worked great untill i insallted a crap progame it came with called greeting card. From there the printer stopped printing so i uninstalled all the HP software and deleted all the USB root thingys in device manager restarted and still i got an error "This device has malfunction and windows does not recogonise it" After tyring everything and being convice its the old PC i bought a new one. This time when i connect the printer it says "unknown device", "the new hardware is installed and ready to use", "this device has malfuncion and windows does not recogonise it" So back to the old drawing board i went with deleted USB root thingys. I made sure the BIOS is set to recogonise all usb devices. I'm at wits end, can someone please provide me on somethings i can try?

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2 Posts

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help

by nismoracing2 Feb 10, 2009 8:28PM PST

Anyone?

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Reinstall the drivers

by sij_rocky Feb 19, 2009 6:07PM PST

u should not delete the USB root things that ur talking about.They are the USB controllers that allow u to use USB devices...
U will need to install the chipset drivers if u have ur motherboard disk then install the printer software with the printer connected to it...FOllow the instructions in the manual u got with the printer....
If u wish to purchase some stuff for ur computer try this link
http://www.imageenterprise.com/

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