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HP Printer

by ollie57 / February 27, 2015 2:29 AM PST

Hi all, Could someone please help me, I'm at my wits end with this printer.
I have bought a second hand HP Officejet 4500 Wireless. I have been assured that the printer has hardly been used, the last owner says he only used it approx. 10 times or so and it hasn't been turned on for at lease 6 to 8 months.

The printer didn't come with any cd or manual, so I went on to HP website and downloaded the drivers etc. I have got everything going, but when I come to print anything it only prints headers, it wont print any text. If I try to photo copy anything it just comes out blank. I have tried everything, I think i'm at a loss. is there any good people out there please help Many thanks.

ollie57 has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by ollie57

Collapse -
That was a problem back in the day.
by R. Proffitt Forum moderator / February 27, 2015 2:35 AM PST
In reply to: HP Printer
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Hp
by ollie57 / February 27, 2015 4:04 AM PST

Hi Bob,
Thanks for the reply. I am running OS 7 professional. The printer will print photos etc and will print from IE, but when I compose a letter and I come to print it, it only prints my company logo there is no text. Steve

Collapse -
Sorry
by R. Proffitt Forum moderator / February 27, 2015 4:07 AM PST
In reply to: Hp

Since I can't guess which app I can't share an exact fix. I supplied some prior findings that folk have run into but to get more specific we have to know which app.

In short, I don't expect this to be a driver issue.
Bob

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