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General discussion

HP Photosmart AIO no longer prints black

Apr 25, 2010 12:56PM PDT

Help! Our HP Photosmart C4480 has stopped printing black. At first it would simply sputter black, and now when you print anything text related you get a blank sheet of paper.

I've replaced the black ink cartridge three times and I continue to get the "low ink" warning. I've tried cleaning the print heads. Nothing seems to work. The color printing works fine.

It's hooked up to a Mac, but it won't print black from a PC either.

We've only had this printer a year or so and we use it sporadically, but when we need it, we need it. I hate the thought of buying another AIO, but I cannot seem to solve this problem.

Discussion is locked

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Check that receipt.
Apr 25, 2010 11:26PM PDT
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Darn inkjet printers
Apr 26, 2010 12:50AM PDT

All inkjets sooner or later become plaqued with dried ink or clogs at the ink cart. They simply don't like to be left un-used or not parked well. The surface of ink carts and/or the contacts as well become less workable and problems deveolope. If you haven't already, remove ink cart and wipe down the conatcs where they seat. Then wipe down the face of the ink cart as well. Alse, beware of older ink carts if you buy in bulk or tend to have long bouts w/o replacing ink carts as they too awaiting, become less than desirable when finally opened.

tada ------Willy Happy