PS. I will decline responding to a post that tells me that error 10 is not in that KB. This is what I use to fix this.
The cd/dvdr on my HP pavillion has stopped working. I have tried to update the drivers and get a message that says the most current drivers are installed already. The drive product information is: TSST Corp CD/DVDW TS-L632D ATA device. The operating system is Windows Vista Home Premium.