General discussion

HP Pavillion Laptop Display Problem

Hi,

I am having a HP Pavillion dv5z laptop and it is having a display problem for quite some time now. OS for this laptop is Windows Vista. The laptop screen is going black intermittently and sometimes it is flickering. When the display is black the windows could be seen faintly in the background and the display is coming OK in an external monitor. The laptop is not in warranty any more. I gave it to a local computer shop for repair. First they replaced both the inverter and the screen. It was fine for around 4 hours. But then again the problem came back. The screen started going black again and after some time it stayed black most of the time. Though I could see the display faintly in the background. I went back to the shop and they did some work on the cables. But again the same issue. It started going black and after some time it stayed black most of the time. But it is not going black while in Safe Mode. I used Recovery Manager and reset the computer to the factory settings, but getting the same issue. Last night I repartitioned the hard drive and installed Linux. But after sometime got the same problem in Linux as well. It leaves me clueless. Since the problem is not coming in Safe Mode, so I am guessing this is not related to hardware. Can anyone please help?

Discussion is locked

Follow
Reply to: HP Pavillion Laptop Display Problem
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: HP Pavillion Laptop Display Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
This one is well known.

The tough part are owners that want it not to be the usual Nvidia chip problems we all know it is.

Write back when you are ready.
Bob

- Collapse -
Re: This one is well known

Hi Bob,

Thanks for responding to my post. So what could be the solution to this problem?

- Collapse -
The solution

Is widely discussed. Google up HP NVIDIA FAILURES and you find two usual solutions. This doesn't soften the blow and if you find an owner that doesn't want it to be the usual then you have to give them time. My best advice is to research it so you are ready to talk them down and if it's your machine, get your files out before it fails in total.
Bob

- Collapse -
Not NVIDIA

Hi Bob,

I would like to mention that the graphics card for this computer is not NVIDIA but ATI Radeon HD 3200 Graphics. Also, I am the owner of this computer. Any help would be greatly appreciated. Thanks.

- Collapse -
This failure looks to be

The dv6000, dv9000 and other lines with the AMD CPU. The usual cure is to replace the motherboard.

You can find discussions about these lines and the troubles folks are having. As there are so many failing I only hope you call HP and get them to offer you a reduced repair bill.

But for those that think it's software. Why doesn't a reload of the OS fix this?
Bob

CNET Forums

Forum Info