Computer Help forum


HP Pavillion dv-7 Laptop keeps shutting down on its own. ?

by edgin10 / March 7, 2013 12:20 PM PST

Hi All -

So..I've seen previous posts, and similar questions on other sites. Here's the rub - I'm almost certain it's a heating issue...but I went and bought a laptop fan te plugs in via USB cable. That's not helping, at all...especially if I run a large program like a PC game or something similar. Then I thought it might be speed or RAM space, or something like I removed all programs that I didn't absolutely need, cleaned out registry error files, ran security checks, defrag'd, etc. Still...the issue. It will shut off and I have to wait 15-20 minutes to turn it back on...always with the "your computer didn't shut down properly" screen. Oy.

Here's the specs:

HP Pavillion dv7-1135 NR. Laptop.
AMD Turion X2 Dual-Core Mobile RM-50 - 2GHz
Windows Vista - Service Pack 2 - 64bit OS

I bought I USB Cooler Fan:
Airflow = 28CFM
Speed = 1500rpm
Voltage = DC 5v
Power Consumption = .9 Watts
Rated Current = 180mA
Fan = 60x60x10mm
MTBF = 20k Hours

Honestly...if I hold my hand over the laptop doesn't really seem that strong. But, I was told at Best Buy that for anything less than some mega gaming PC, the fan would work fine. the fan just too wimpy? Or is there some other issue? I know Vista sucks...would it help, for instance, to install a different Windows 7, etc?

Is some heating or fan component within my laptop likely broken?

Let me know...all advice is sooooo welcome. : )


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All Answers

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How long since you used the canned air on the vents?
by R. Proffitt Forum moderator / March 8, 2013 1:25 AM PST

And did you or the service person replace the old heat sink compound?

If those don't help, you install a new motherboard.

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I actually haven't tried the canned air on vents. lol.
by edgin10 / March 8, 2013 4:07 AM PST

I will try the canned air later today. And no, no internal components have ever been replaced. I was wondering if maybe it needed to be...but wanted to try to the cheaper solution first.


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Then, canned air, test.
by R. Proffitt Forum moderator / March 8, 2013 4:12 AM PST

Then deep cleaning and for the few bucks while we are there, new heatsink compound.

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I second Bob's suggestion. Give a link to the cooler...
by VAPCMD / March 10, 2013 1:30 AM PST

it doesn't sound very robust.


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