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Resolved Question

HP Pavilion x360 won't turn on

Jul 31, 2014 10:09AM PDT

So a guy tripped on the power cord at a coffee shop and knocked over my laptop ; now it won't turn on. The laptop charge was fully depleted (that's why I had it plugged in - probably had about 3 min of charge/use before it got knocked down on the floor) so I tried to turn on while it was still plugged in but no luck.

Before I take it to someone that charges $$$, I wanted to see if there was something that I could try.

Thanks for any info!

Discussion is locked

chiztk has chosen the best answer to their question. View answer

Best Answer

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When you plug it in
Jul 31, 2014 10:11AM PDT

When you plug it in, is there any indication at all that the unit is charging or getting power?

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THANKS.
Jul 31, 2014 11:45AM PDT

Well thanks for asking that question! At the coffee shop there wasn't any indication at two separate outlets (not that I could tell - but since you asked, I figured I'd try it again (7 hours later) and make sure what I respond here is correct. Well lo and behold, I saw an orange light as soon as I plugged in, and I pushed on the power button, and voila! It's alive!

I have no idea what happened but I'll take it...

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Answer
Is it this model?
Jul 31, 2014 10:21AM PDT