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General discussion

Hp Pavilion or Sony Vaio?

Aug 13, 2004 11:57AM PDT

I narrowed my choices down to an Hp pavilion a650y or a Sony Vaio RS, which shood i choose?

Discussion is locked

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Re: Hp Pavilion or Sony Vaio?
Aug 13, 2004 12:21PM PDT
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Re: Hp Pavilion or Sony Vaio?
Aug 15, 2004 8:52AM PDT

soo,,wat arem you saying, hp or vaio?

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Re: Hp Pavilion or Sony Vaio?
Aug 15, 2004 9:22AM PDT

Given the choice, Sony fails on the support test.

Bob

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sony vaio laptop, doorstop
Jul 17, 2005 4:11AM PDT

My Sony Vaio lapop pcg k15 had the backlight go about 3 weeks out of warranty. One month later the hard drive went. Sony Customer service proved to be an oxymoron. Will never buy another Sony product in my lifetime.

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Re: Hp Pavilion or Sony Vaio?
Aug 19, 2004 5:59AM PDT

don't know about HP but definitly DO NOT BUY the Vaio. just bought 620 G Modell and three weeks later nothing goes ,harddisk crash.Sony struggeld to repair until i threatend with Consumer Help Group.Now i wait almost week to fix it.Not to mention the lost Data

so do good research in this times where the companys just want your cash without service.

Tobis

also has a "cheap" Software Pack

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Re: Hp Pavilion or Sony Vaio?
Aug 19, 2004 11:47PM PDT

I have a Sony Vaio Model: PCV-RZ32G that I purchased in June 2003. I love it. I've never had a problem with it. I am currently using it burn family movies to DVD and also to convert my old VHS home pictures to DVD - using the software that came pre-installed.

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Not HP
Jul 27, 2005 6:07AM PDT

I have 3 HP computers, and three HP printers. I WILL NEVER BY ANOTHER HP PRODUCT AS LONG AS I LIVE!!!!

It is now July 2005 ? my problems began in April 2005 ? so we are taking about a period of 4 months!!!

Problem 1: Computer will not turn on (it is less than 2 months old). They say owe well we?ll send you a box pack it up and ship it to us. So I did. They send it back, claiming that they tested it, and I get a computer back that is missing the memory card (therefore, it will not boot at all). So I call and of course they can?t just send me my memory chip they have to have me send the computer back to them again. So I do. And they send it back (supposedly testing it first) and I again get a non-working computer. So I send it back again, and they send it back again, and you guessed it, it still doesn?t work. So then I get to talk to the Sr. Quality Manager, HP Executive Customer Relations Management who guarantees me that I will get a working computer. So again I send it and finally they send me a working computer. But now they had the computer as long as I did. So I continue to use the products as I have already paid for them and one of the other computers dies?.it has a CPU fan that failed and will not boot up because of it.

So I call?and again I am told that they can?t send me the part (even though I told them I could easily install a CPU fan myself). So I wait for the box, send the computer back?.AND GET THE WRONG COMPUTER BACK!!!!! Then when I call I am told they have no idea where my computer is but they will have someone call me back. When they never called back I called them. They then claim my computer was at their service center the entire time (BULL) and that they haven?t fixed it yet (BULL) and that I need to send the computer I got back before they can send mine to me. Then the ?Service Manager? tells me he can?t guarantee my computer is coming back to me?WHAT THE F***!!!! He refused to give me anything in writing stating I will even get any computer at all back!!!! Since I am doing the right thing and sending the wrong computer back I guess I can only hope and pray that I get something in return?BUT NO GUARENTEE? AS THE ?SERVICE MANAGER? told me THERE IS NO GUARENTEES IN LIFE!!!

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Good Replies
Jul 27, 2005 10:03AM PDT

Answer: neither.

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sony vaio pcg-k15 is worthless
Jun 15, 2006 3:41AM PDT

Sony Vaio is a really bad laptop! I used mine for a whole 8 months before it needed a new hard-drive. Sony doesn't do any data rescue or anything, so I had to fight through on my own. Customer Service all but yelled at me when I called, too. It's now a year and a half later and the cd/dvd drive doesn't work and I have just had to take it in for servicing at Best Buy, where Geek Squad managed to screw things up even more. The laptop is now just a typewriter. It's a terrible, terrible product -- a complete waste of money.

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HP Rocks and Vaio SUCKS
Nov 8, 2010 1:42PM PST

Hp was built to make computers and Sony just go back making TV SONY IS NOT A PROFESSIONAL computer manufacturer and get a computer with AMD processor quad-core if your a multi-tasker