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General discussion

HP Pavilion Lock Up

Mar 17, 2004 5:35AM PST

I have a HP pavilion pentiun 3 that I have upgrade to Windows XP and replaced the memory stick (128 MB) and the computer continues to freeze up when browsing on the internet.

I also purchased a tool to clean up the registry, but this has not helped either.

Please advise

Thanks!!!

Discussion is locked

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Re:HP Pavilion Lock Up
Mar 21, 2004 9:10AM PST

what happens when you put the old memory back?

Herb...

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Re:Re:HP Pavilion Lock Up
Mar 24, 2004 1:45AM PST

I have not tried that - it was locking up before, so I am not sure if this will do any good..

Any ideas on why this would help?

Thanks very much -

Tom

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Re:Re:Re:HP Pavilion Lock Up
Mar 24, 2004 1:37PM PST

Serendipity kicks in--I was searching the boards for advice about my HP Pavilion locking up when I'm online--and found this post. I've got a PentIII, am running Win98, have 127mb memory, and have got 60% free disk space, use Wincleaner regularly, and am very good about defragging. I've got AdAware installed and there doesn't appear to be any spyware lurking.

I always connected this lock-up problem to using Juno as my ISP, but recently switched to Verizon DSL with no change. I have been unable to make any connection between what I'm browsing at the time and when it locks up. I recently downloaded Serif's Photo Plus 5.5, did a lot of photo manipulation, and the computer locked up immediately upon opening IE (most recent version). Prior to that, the freezing had been random--could go a month without an occurance and then it would freeze up repeatedly. I've uninstalled the photo software, and am back to periodic lock-ups. I'm now suspicious that it's photo, or at least graphics related.
Any help you can provide would be greatly appreciated. (And I'm by no means an expert at this computer thing, so please explain in simple terms!)

Thanks
-Valerie

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Re:Re:Re:HP Pavilion Lock Up
Mar 26, 2004 10:14AM PST

you didn't say that in your original post. i assume by lockup you mean that CTRL-ALT-DEL has no effect. if it does bring you to Task Manager/Logoff/Shutdown screen, your problem is not enough RAM. if nothing happens at all with Ctrl-Alt-Del, you need to start looking for updates to software you have installed and updating device drivers. also, as Ernie points out, 128M of RAM is pretty marginal for Windows 2000, let alone XP. i recommend no less than 256 and 512 the best for the money.

Herb....

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Re:HP Pavilion Lock Up
Mar 25, 2004 7:21AM PST

I have found that running from 256 to 512 mb ram seems to eliminate many problems of this type.
Although Microsoft may say otherwise, this has been my experience.