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HP Pavilion laptop's lights flashing on and off

by Doctor Who / October 13, 2010 1:42 PM PDT

My daughter's HP Pavilion Entertainment laptop, about 3 years old, started acting funny today. She had been using it to do some work, and then closed it. Later when she tried to open it to get back to what she was doing, it wouldn't come up. She shut it down, and when she tried to bring it back up it started acting very strangely. The lights along the keyboard would flash on and off, and that is all it does.

So, what's causing it to do this and why? And what do I do about it?

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What model?
by R. Proffitt Forum moderator / October 13, 2010 1:44 PM PDT

Let's hope it's not the now famous dv6000 or dv9000 models.

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It's a dv9700
by Doctor Who / October 14, 2010 10:15 AM PDT
In reply to: What model?

It is a HP Pavilion dv9700 Notebook PC. Does that fall into the "... famous dv6000 or dv9000 models" that you mentioned? And if it does, then what's the problem with those 2 models?

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Sad to read that.
by R. Proffitt Forum moderator / October 14, 2010 1:19 PM PDT
In reply to: It's a dv9700

You can research this on google. Type DV6000 on google and there's the story. Type DV6000 RECALL or DV9000 RECALL to learn more.

If the generic reset fails, the cost to repair is not kind.

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Not sure if the dv9700 had any recalls
by Doctor Who / October 14, 2010 9:42 PM PDT
In reply to: Sad to read that.

Doing a quick search I didn't find any. But I don't have a lot of time at the moment, will have to look later.

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I've heard folk write such.
by R. Proffitt Forum moderator / October 15, 2010 1:12 AM PDT

The 9700 shares the same chips as what was recalled. If you feel that the 9700 was excluded from the disaster models dv6000/dv9000 then there's little I can save you from. That is, we know the problem and we know to try the generic reset and unless HP gives us a free repair it's time to move on.

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