General discussion

HP pavilion laptop pointer arbitrarily causes window to zoom

Jan 30, 2010 2:27AM PST

I have an HP Pavilion laptop entertainment PC with Vista. Periodically, when using the touchpad pointer, the active window will zoom up to 150-200%. I've tried slowing down the speed of the touchpad response to no avail. Does anyone else have this problem or know how to fix it? Thanks

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Sounds like a setting.
Jan 30, 2010 3:36AM PST

Try the Vista forum but it sounds like a setting or user issue. One owner didn't know how the pad worked with how/what it did when we slid the finger along the right edge. For them they didn't want a lesson on trackpad use so we disabled it and put in a mouse.

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HP Laptop Zoom Problem assumed to be a touchpad problem
Jun 28, 2010 10:15PM PDT

Hi, I am trying to fix the same problem on a friend's HP Pavilion. She gets this problem a lot and not just in the web browswer but also when typing in a wordprocessor package. I witnessed it myself the other day when as I logged on as her and went to the home page in the browser and started to type, the screen zoomed to 1000% in an instant. Did you find a fix yet? I'd be interested to know what is causing this. I've tried 'accidentally' sliding my finger on the right-hand scroll bar of the touch pad but all that does is scroll - as it should do. I can't replicate the problem but it does keep happening often enough to be really annoying. Any more advice would be appreciated.

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Recurring fix.
Jun 28, 2010 10:23PM PDT

The number to times the following helps or fixes it might be useful info so I'll share.

1. As above. Disable the touchpad and issue a mouse.

2. Install TouchFreeze (see google.)

In one extreme user case they were adamant to the point of being belligerent. We set up a web cam to record them and the old dangling thumb did hit the pad each time the problem occurred. While the user was still unconvinced the rest of us just nodded our heads.

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zoom from mouse pad
Sep 15, 2010 6:34AM PDT

HP pavilion mouse pad seems to zoom the page at random. I also get this problem continually. Have tried to replicate it intentionally but cannot do so.

Does anyone know what I am doing to cause it?
Some-one mentioned a rogue thumb - but what is that thumb doing? I need to know so that I can stop doing it if that is that the case. I have my doubts however that is it and what does the nodding of heads mean?

PLease help - this is driving me nuts!

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hp mouse pad zoom
Sep 15, 2010 6:37AM PDT

I am also getting this problem continually and have also tried to replicate it intentionally but have been unable to do so.

Someone mentioned a dangling thumb? What exactly is this thumb supposed to be doing to cause the problem?

Please can anyone tell me exactly what I am doing to cause this to happen as it is driving me nuts!!

Thanks, Glenys

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Fix for zooming problem
Sep 18, 2010 6:38AM PDT

In the mouse settings, go in and disable the "pinch" setting. That is a setting that allows you to use your touch pad to zoom in and zoom out. Once I did that, my problem went away.

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I have the same problem
Apr 1, 2011 7:28PM PDT

I had the same problem and it really annoys me, although after reading the post above I have realised that it is just a pinch setting, similar to the one on my android phone. To zoom out you just pinch your fingers away from each other, not sure why I would ever need to use it as I can just make the screen settings larger if I can't read a webpage.

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zoom issues
Jan 6, 2014 11:10AM PST

i have had the zoom issues for weeks and was demented by it but a few hours ago I went into touchpad settings and tried to see if there was something on settings causing it Pinch was clicked so i unchecked it and problem resolved - which is great so came here to see if there was any other issues could cause it and I found Scottprater22 had posted same thing the pinch settings - GOOD ONE AS IT WORKS lol

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Pinch Settings
Jan 16, 2014 10:44AM PST

I have windows 8, how do I get to the pinch settings on my laptop. I have zoomed and made my stuff smaller and it is really starting to bother me!

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HP Pavilion laptop entertainment PC with Vista.
Jan 16, 2014 1:32PM PST

You may want to make this a warranty or return issue. But this discussion is about "HP Pavilion laptop entertainment PC with Vista."

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Procedure for turning off the trackpad zoom "feature"
Jan 29, 2015 4:47PM PST

Issue: When you move your finger side to side on the trackpad, whatever window is on top zooms in and out.

My experience with this was with a windows 8.1 Operating System on a HP Pavilion Laptop.

What I found to work:
1)Control Panel
3)Click Pad Settings (Tab on the top)
4)Click Pad Settings (Center top of the screen)
5)Unclick pinch zoom
6)Click Apply
7)Click OK.
As an alternative to steps 1-4, you may be able to go directly to Synaptics Clickpad

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HP pavilion laptop pointer arbitrarily causes window to zoom
Aug 27, 2015 8:15PM PDT

I am constantly adjusting the "zoom" when I am on the internet. I have two HP laptop; one Pavilion and one 15 Touchsmart. I tried changing from Chrome to Internet Explorer. That did not help.

It is so annoying for me to have to reset my zoom every few minutes. If someone has found the solution to this aggravating problem, please share it. I will continue to look to see whether someone has posted a solution to this annoyance.
Thanks for you help.

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Instructions for stopping accidental zoom
Aug 8, 2016 4:28AM PDT

I too have a dangling thumb. Here is how to fix it.
Settings> Devices> Mouse and Touchpad scroll to bottom> additional mouse options> Mouse properties device settings tab > Settings > Properties for synaptics Touchpad window > Highlight each item and watch the video. Click the question mark for more info > check or uncheck your preferences (disable pinch zoom) > click apply to make changes > click ok. Now you know that touchpad intimately.

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