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HP Pavilion g6 Laptop hard drive might be gone...

by Mojo514 / January 23, 2014 3:55 AM PST

i was using my laptop and then it froze, i pressed the power button to shut it off and when i turned it back on it says "Launch Starup Repair (recommended)" & "Start Windows Normally" When i go to Startup Repair it goes to Windows Boot Manager and it says "Windows has encountered a problem communicating with a device connected to your computer" "Status: 0xc00000e9, Info: An unexpected I/O error has occured." and Start Windows Normally you just see the Windows logo flashing over and over doing nothing.

some people would say just buy a new hard drive but this happened to my friends laptop and the people he took it to said it was the hard drive but he tried re-installing windows 7 through a usb stick and it worked, i didnt think it was the hard drive because last time i had a failed hard drive it was making clicking noises.

anyway i havent tried re-installing windows on mine because i have a lot of important stuff on it and i want to try and save whatever i can unfortunately i dont have a hdd usb adapter im considering investing in one after this fiasco, does anybody know a way how i can fix my hdd without having to wipe it? Thanks a lot guys

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by R. Proffitt Forum moderator / January 23, 2014 4:09 AM PST

The answer is simply no. One NEVER writes or repairs a HDD before they get what they can't lose on backups. And notice I used the plural of backup.

We have a lot of options from booting a Live CD to get such onto SkyDrive or Gdrive or Dropbox.

In fact, why isn't what you can't lose backed up?

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by Mojo514 / January 23, 2014 4:24 AM PST
In reply to: No.

i just never backed it up, i should've i know but i didnt, anyway i guess the only way is to get ahold of a hdd usb adapter and see if i can save anything, then ill try re-installing windows on it which im confident will work. thanks anyway bob

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Repeat. Live CD or USB
by R. Proffitt Forum moderator / January 23, 2014 4:33 AM PST
In reply to: ..

I boot such machines using Live CDs or USB to get files out. You don't need the DropBox client on the Live CD or USB. Just browse to and log in then drag stuff over.

Then again I rarely have to do that much work as USB drives are pretty cheap now.

PS. Old advice I know. See

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by Mojo514 / January 29, 2014 8:51 AM PST
In reply to: Repeat. Live CD or USB

i downloaded 2 different versions of Knoppix n it wont boot via USB n i tried burning them on 2 dvds n they were both duds

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by Dafydd Forum moderator / January 29, 2014 8:53 AM PST
In reply to: knoppix...
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by Mojo514 / January 29, 2014 8:56 AM PST
In reply to: Link.

i know how to burn isos

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Try small distros.
by R. Proffitt Forum moderator / January 29, 2014 8:58 AM PST
In reply to: ..

And keep in mind HP burned me badly on a HP g62. Turned out it had a BIOS issue which HP stated they could not fix since they "bought the BIOS."

This is not the company I knew years ago.

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by Mojo514 / January 29, 2014 9:02 AM PST
In reply to: Try small distros.

i just hope i can atleast find a hdd adapter around cause none of this **** is helping, very frustrating

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HP didn't help me either.
by R. Proffitt Forum moderator / January 29, 2014 9:43 AM PST
In reply to: !!!

Bailed on a 3 month laptop with a defect. Strange, disturbing and our last HP.

As to **** this can be hard for folk the first time out. If it's that bad, have the work done for you.

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Then try...
by Dafydd Forum moderator / January 29, 2014 9:00 AM PST
In reply to: ..

... a different version of Linux. There are many.


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by Mojo514 / January 30, 2014 11:42 AM PST
In reply to: Then try...

bought a drive enclosure, the only thing it shows me on my hd is 'SYSTEM (E:) 165MB free of 198MB' but the folder is empty, 'RECOVERY 1.69GB free of 15.5GB' but in the recovery folder there r 4 files and they're all 1KB in size, 'HP_TOOLS 89.1MB free of 99.3MB which contains folders saying "BIOS, BIOSUpdate & SystemDiags, these folders combined have maybe a few MB, and lastly 'Local Disk' which shows nothing.

looks like the hd really is screwed, i appreciate all the help, sucks i couldnt recover any files Sad

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last question
by Mojo514 / February 5, 2014 4:55 AM PST
In reply to: ...

before i go and reinstall windows 7, is there any way to recover my files? i know the enclosure didnt show anything but im just curious if there is a way, if not then ill start the reinstallation. thanks again guys

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If recovery is an issue
by R. Proffitt Forum moderator / February 5, 2014 5:06 AM PST
In reply to: last question

Look in the Lost and Found post in CNET's Storage forum. Ideas from free, to trialware to recovery houses are supplied.

Remember the golden rule about recovery. Never write to a drive you want to recover files from. Clone the drive and work on the clone.

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by Mojo514 / February 8, 2014 3:19 PM PST

hey bob i downloaded ubuntu desktop edition but i still couldnt save any files, atleast now i know how to recover files if i need to, thanks for the help

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Re installing windows 7
by Amandandanny03 / March 6, 2016 10:36 AM PST
In reply to: last question

I had the same problem. I don't care to recover my files, so how do I re install Windows 7?

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