My f1703 monitor began blacking out a week or so ago.
I was able to unplug it and plug it back in and it would work for a day or so. Then, it started happening more frequently...now, it will only come on for a second or two. I called HP support this afternoon (but, since it is out of warranty - 15 months old)..they would only offer me a refurbished one for $350. RIGHT...like I want another one of these...what, so I can pay $350 in another year for another replacement. I don't think so!
I asked the HP Support person if others had reported this problem and he said "NO". After I did not accept his offer to replace my bad monitor with a refurbished one...I went online and searched "known issues HP Pavilion f1703"...hoping to find a solution....and I found this website. This is amazing to me! I have read every post related to the blackouts and it appears MANY people have reported the same problem.
So, I guess HP has NO WAY of tracking "repeat" problems/issues with their equipment...Yeah..right!!
I (like another post I read) am responsible for the hardware purchases for a very large (Fortune 500 Company)....and because of the loss of respect that I now have for HP....I WILL NOT purchase one more item from them. It is very obvious that they do not care about the little guy. So, maybe the BIG GUY can get their attention. I realize that my own personal $500 monitor is no big deal to them...but, losing a couple of million a year...could possibly make them take a second look at customer service.
All they had to do is admit that there is a problem and offer a remedy for it (replacement, apology, something!!). Instead, they offer nothing but a big fat LIE (they are not aware of this problem).
My next step is to try the power adapter replacement. My fingers are crossed that this will work....if not, I will purchase a new LCD flat panel monitor (I will try Dell...maybe they value their customers)!
SHAME, SHAME, SHAME on you HP!!!!