If the model didn't arrive with what was in the spec, why not return it?
BTW, there is a big discussion about HD content on PCs today. It's a deep discussion but another instance was that PC Blu Ray recorder from Sony can't play Blu Ray movies on your PC. Isn't that a shocker?
It's all about measures to stop everyone from being able to record HD content. It may not be possible to fix your laptop given the state of affairs today so you best return it.
Apparently, every review of this computer has not been based upon an actual tangible version of the computer. When my HP Pavilion dv9000z (pay close attention to the "z") arrived, I was very happy with its performance and features, except for the tiny, right-side shift key. Two months went by before I decided on a whim to try out the HDMI port by connecting it to my 52" DLP. 'Hmmmm...where's my HDMI port. It doesn't exist.' Three hours of run-around with HP support (JD Powers certified...right) and the eventual response is...sorry but you can't base the purchase of your computer upon the information on the web site.
The truth is...only the dv9000t (that's the key, the Intel version) has the HDMI port. Just in case you figured that the "t" version you first dug into was identical except for the AMD chip, you'd be wrong. I have contacted BBB on this one. The web site still states in the overview that the HDMI port is on the 9000z and shows the image of the port on the page also.