If the model didn't arrive with what was in the spec, why not return it?

BTW, there is a big discussion about HD content on PCs today. It's a deep discussion but another instance was that PC Blu Ray recorder from Sony can't play Blu Ray movies on your PC. Isn't that a shocker?

It's all about measures to stop everyone from being able to record HD content. It may not be possible to fix your laptop given the state of affairs today so you best return it.