Laptops forum

Question

HP Pavilion dv6 shuts off seconds after starting

by MTRobin / May 25, 2018 6:00 AM PDT

The laptop is an HP Pavilion dv6-3170se. Bought it about 7 years ago. Recently the laptop shut down a couple of times while I was using it, but starte

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: HP Pavilion dv6 shuts off seconds after starting
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HP Pavilion dv6 shuts off seconds after starting
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Cont.
by MTRobin / May 25, 2018 6:11 AM PDT

That happened. Anyways to continue, the laptop started normally afterwards. Then it shut down again and now it starts but shuts off right after.

One thing I've noted is that if I apply firm pressure to the right of the touchpad it works normally. I have little experience regarding hardware so. I have no idea what that could mean. Any ideas?

I've seen something similar mentioned in a post somewhere as follows:
"Which chip would you reflow with the given symptoms? The 6000 ERA had more bad Southbridge BGAs than it did Northbridge/video BGAs. The Southbridge is definitely not NVIDIA. One way to figure out if the Southbridge BGAs are the culprit of these symptoms is to put pressure on the palm rest to the left of the trackpad while attempting to power it on. If it powers on you found the problem. To verify remove the pressure the system will almost immediately freeze or power down."

Collapse -
Well you're right.
by R. Proffitt Forum moderator / May 25, 2018 11:32 AM PDT
In reply to: Cont.

If it does as you say and the symptom is that then the fix is a new motherboard ($$$).

Be aware that I do not subscribe to baking or reflowing BGA chips. There are folk that will write about that but here folk demand the repair works and has a warranty which baking and reflows do not give such assurance.

-> ALL THAT ASIDE, just do the following. No, I can't write it will fix it but has at times. Ready? Install a new CMOS BATTERY. This is cheap here. About a dollar as we buy in bulk.

Also, before and after try the generic reset which in short form is, power off, remove big battery, press and hold the power button for 60 seconds, release, slip in battery, apply power and test.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!