1. The second time, was it the same Windows update that popped up, and did he accept it also? What update was it, by the way?
And, of course, it makes some sense to first install your antivirus and do all security updatesand only then start transfering files to the machine. Apparently, he didn't.
2. How did he transfer the files (via his Ethernet LAN, a USB-stick, an external drive, a parallel connection?).
3. Are you sure he didn't accidentally transfer system files, but only his own innocent data? "Files, data, etc." isn't really clear.
To make it still more mysterious, laptops generally do not come with something like an Ethernet card. It's all integrated on the motherboard.
A friend of mine purchased a new laptop, a HP Pavilion 6000. After he began transferring files, data, etc. to the laptop form his desktop, he was prompted there was an update from Microsoft. He accepted it and after a few minutes the laptop stopped working. After that he couldn't even reboot it. He called HP and explained the problem. It turns out that the ethernet card had burned out.
He took the laptop back to BestBuy and received another. When he attempted to transfer the data from his desttop, the same thing happened again.
Does anyone know if there is a tech. problem with this model, a HP Pavilion 6000?
Any information will be appreciated.