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General discussion

HP Officejet j3680 & Snow Leopard

Aug 30, 2009 1:13AM PDT

Help!
I cannot seem to load the printer driver for this printer. The computer recognizes the printer, tells me that Apple has a suitable printer driver from software update and then tries to look for it. After a minute or two, it tells me that it is unavailable, try software update later. Printer will not work now.

Suggestions?

Stan

Discussion is locked

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10.6
Aug 30, 2009 1:38AM PDT
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Officejet J3680
Aug 31, 2009 6:38PM PDT

Interestingly enough, the Apple page doesn't say that it supports the Officejet J3680 but the HP Page does. When I click "select driver" in the adding printer dialog box, "Officejet J3680 - Fax" is the only option available.

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2 things.
Aug 31, 2009 11:49PM PDT

Thing one is that in the other discussion a member chose an install that left drivers behind and this happened. Thing two is that this fax may be where you get support for scanning.
Bob