1. Read http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00047357
2. What is playing this DVD/CD? Sometimes I find the player application has its own ideas for MUTE or volume settings.
i have updated the hp software for xp, for the memories disk for the photo slide show, but when i burn a disk it will play with the sound on the dvd player on the tv, but when i try and play the cd in my computer the sound dosent work, any suggestions?