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Question

HP Laptop Problems

Aug 4, 2017 4:57PM PDT

Last night my dog decided to throw up on my laptop keys. I wont go into detail but it wasn't all that liquidy. But I went head and wiped it down but in the process of doing so I pressed alot of random keys. After that I didn't touch the laptop again until the next morning. For some reason the keyboard was not working. The touchpad and power button did but nothing else. I tried updating the laptop, updating hardware, ext. But nothing worked. Last thing I did was took the battery out but now it won't turn on at all. Any help?

What I think might have happened:

1. Some of the vomit got into the laptop and damaged it?

2. While I was pressing random keys I shut something down or whatever?

I don't know why it's not powering on now. I (obviously) don't know if the keyboard is fixed or not since it's off. All I did was take the battery out and put it back in. Am I doing something wrong?

I'm not much of a technical person. Sorry if I sound like a noob (Cause I am!)

Discussion is locked

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Answer
maybe you need....
Aug 4, 2017 5:04PM PDT

...to put the battery back in. I'd suggest taking the outer casing off and clean it out better.

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Answer
This a tough one.
Aug 4, 2017 10:06PM PDT

First, don't let your dog use your computer when he's drunk. He was probably going to get on Facebook or Twitter and post something that would have embarrassed you both. Maybe get him his own tablet or something that he can throw up on if he wants.

Second, in wiping down the keyboard and pressing a lot of random keys you were probably pushing more dog vomit into the laptop keyboard and maybe deeper into the laptop itself.

I think you have three choices here: 1) take it apart and try to clean it up yourself. If you are not that much of a technical person, that's probably not going to work. 2) take it to a professional computer repairer (like Best Buy's Geek Squad) and get an estimate on clean up and repair. Maybe they can clean it up, maybe you just need to have the keyboard replaced. 3) Throw up your hands and go ahead and get a new laptop to replace it. A computer professional (somebody like Best Buy's Geek Squad) can pull the hard drive out of your old laptop, it should still be good, and copy all your stuff onto your new laptop.

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Agree with Bob_Meyer
Aug 4, 2017 10:39PM PDT

I'd go further, even, if you've never taken a laptop apart, this isn't the time to start with what, from your description (thanks for sparing us the details!), is fairly heavy contamination. Take it to a repair shop and get a quote for cleaning it, then compare with a replacement laptop.

Your description, particularly about the failure to start after you moved the battery, the contamination has penetrated deep into the laptop and likely shorted out a few connections.It may have got into the power connect ion or the battery terminals. I would be inclined not to attemot to switch it on again until you have asked a professional opinion and for safety reasons, remove the battery and don't put it back, again until you have it inspected.

I fear this will not end well.