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HP iPAQ hw6500 ROM Issue

Dec 21, 2007 5:21AM PST

I recently received a HP iPaq hw6515a Mobile Messenger phone (basically a Cingular HP Pocket PC smartphone). Without making a backup, I went and downloaded the ROM Update off of HP's site and went to install it.

Half way through the installation, an error message popped up, and now my iPAQ is unusable. When the device is powered on, a screen is displayed with the HP logo, and the text "USB" and "v0. 21"

Any sort of reset does no good, other than removing the battery. When I remove the battery and put it back in, the phone restarts with the standard Pocket PC configuring stuff, such as the align screen program. But after this is finished and I am at my Today screen, HP loads its automatic configuring tool, and when that tool is finished installing a bunch of CAB files, the device goes back to the USB v0. 21 screen. Interestingly enough, it displays the text "USB" when plugged into the sync cradle and "Serial" when not. Please help! I have an SD card handy if that can be used to somehow start a ROM restore. Thank you!

Discussion is locked

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There was a procedure for my rx3115
Dec 21, 2007 5:25AM PST

That DOES NOT apply to your phone. They walked me through some other downloads to convert my brick back into a PDA. I do not have these instructions. You have to call HP.


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Dec 22, 2007 10:01AM PST

I talked with a tech support person from HP and unfortunately my HP no longer qualifies for free tech support. And they told me that even when paying for tech support, they may not guarantee a solution. Thanks for the reply though.

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I had to pay as well with no guarantee.
Dec 22, 2007 11:55PM PST

It was 35 bucks and worth it to me. It appears you like your brick?


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Problem Solved
Dec 23, 2007 2:23AM PST

Great news. Last night I fixed it.

A program called "Universal Bootloader" and when that's done, a soft reset. It worked like a charm! And luckily I didn't have to pay that $35 lol.

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IPAQ 6500 ROM issue
Jan 17, 2008 12:23PM PST

I have the same problem that you (dpi5004) had and would like to know how to solve it. Where do I find that application and how do I proceed. Thanks

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Jan 18, 2008 3:05AM PST

Hopefully that one will work. Download the ROM off of HPs site. Make sure your iPaq is plugged into the pc, even if it doesn't work with activesync. Preferably use Windows XP for this. I don't know if it'll work on Vista. When you are done with the tool, unplug the iPaq and do a soft reset. I hope it works for you. That was some time ago and I don't remember too much.

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IPAq 6500 help
Jan 19, 2008 8:12PM PST

Dear friend, i am also facing the same problem i shall be very thankful to you if you could help me in this matter.

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More links
Jan 20, 2008 9:52AM PST
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Sorry. That direct link to bootloader.exe is...
Jan 20, 2008 9:57AM PST

Not going to stick here. If you lookup bootloader.exe on google you find out about that virus/trojan. Since we can't verify this .exe it can't stay.

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Aug 12, 2008 9:47AM PDT

A message from it's author should arrive soon.

PLEASE no direct links to executables.

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Aug 13, 2008 6:08AM PDT

Chris Malone,

Bob unlocked the thread to open discussion purely on the issue of a reported malware infection. Moderation on some other forums admittedly turns a blind eye to illegal material, but the forum policies and laws are strictly enforced here....linking to and discussing illegal ROMs and related material/tools, be it directly or indirectly, is prohibited. After reviewing the links you posted I could not allow them to remain, so your posts have been deleted and this thread is relocked.