HP insists on a paid virus program

I just purchased a new HP computer and had some minor issues. The rep I spoke to asked if I was using a virus program and I mentioned using Avast (free). I have been using this program for many years with absolutely no problems at all. The HP rep insisted I purchase McAfee, which they offer at 50% off, or another program such as Kaspersky or Norton?

Discussion is locked
Reply to: HP insists on a paid virus program
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: HP insists on a paid virus program
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Tell HP

That it's your computer and you'll run whatever AV that you choose!

- Collapse -
HP lost me over their "support" too. In my case, lost it all
- Collapse -
Worth a read ..

The below Avast blog entry is old. The players may have changed but it seems as though the practices haven't. It reads in part ...

" Why is avast! not pre-installed on my new computer?

Some people have asked me why when they buy a new computer our avast! product is not already installed. They complain that they have to remove the anti-virus product that is on the computer, download avast!, and then install it. And of course, they ask why we don’t get the computer manufacturers (HP, Dell, Acer, Sony, etc.) to just install avast!.

This article from the New York Times ( ) talks a bit about the business but in much smaller terms than it actually is. As the article states, getting security software on new computers can be very valuable. It is a business I knew quite well from my time at Symantec. We would love to do this as the time when most people need a security product is when they buy a new computer. The reason we don’t do it is that it is that putting software on new computers is a very big and very expensive business. Manufacturers (OEMs) make a lot of money from the software that is provided on the computer. The OEM security business is what I call one of the “dirty little secrets of the PC security business.”

[ Note: Emphasis by me. ]

I share the same sentiments as itsdigger. "It's your computer. Run whatever AV that you choose!"

Best of luck..

- Collapse -

Kaspersky is a good antivirus.

- Collapse -
Thanks everyone

I appreciate your feedback. I like Avast and will stick with it.

- Collapse -
Best Antivirus

In my point of view using paid version of an Antivirus is better than using a free version. Before buying paid version, I suggest you to trail free version. In my point of view bitdefender and Safebytes are two useful antivirus.

- Collapse -
Some Consider Safebytes as Malware

CNET Forums