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Question

hp G62 notebook is dead

Aug 30, 2015 3:47PM PDT

Have a hp62 with W7. Led for the power adaptor works (changes to amber when battery inserted) and the led for the caps lock blinks - 2 rather rapid blinks - about 3-4 pause and repeats the 2 blinks. I hear the fan initially.
Have cleaned the unit (was not dirty), reseated the memory, did the "depress windows key, B key and hit the on button". I post here every so often - I repair seniors computers as a service and mainly deal with software issues. I'd love to resurrect this unit, so I can replay someone's old xp.
Have heard this model often has cold solder joint issues - that is beyond me - any thing I am game.

Discussion is locked

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Answer
Not too many options here
Sep 4, 2015 1:10PM PDT

I've only encountered a few instances in which a laptop is unresponsive from other than an actual hardware failure. These do have a BIOS battery which can die but the trick I've sometimes used is to remove the main battery, press and hold the power button for about a full minute, reinstall the battery, connect the power adapter and try again. If this doesn't work, you have a hardware failure. I am presuming you've already tried using the power adapter without the battery installed.

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hp G62 notebook is dead
Sep 7, 2015 7:10PM PDT

Steve -

Appreciate the reply. Have done everything and am ready to hang it up. It looks like at best I might get the unit to boot but short of a new motherboard or a reflow on the solder this computer is toast. This is my first computer I could not revive but the internet is full of horror stories with this series of HP notebooks.

Regards