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General discussion

HP G62 Laptop Modem Issue

by Billiardguy2004 May 28, 2011 10:20PM PDT

I have been asked to help solve a connection issue no my Mother in laws laptop.

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check a modem's operation w/out connecting to a phone line?

by r. proffitt Forum moderator May 29, 2011 5:56AM PDT

It's expensive. Here's the first tester I found -> http://compare.ebay.com/like/400218709572?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar&_lwgsi=y

That's some used unit but at this price is a steal.

Let me share the methods I use.

1. At 3 days I would have used System Restore to 4 days ago.
2. After all those updates I couldn't use idea 1 and would restore the machine to its factory install.
3. If ideas 1 and 2 fail I try one of those USB Analog Modems.
4. If ideas 1 2, and 3 fail I try it on another phone line in another home.
5. If ideas 1,2,3, and 4 fail I try another dial up provider.

Dial up support is notoriously bad.
Bob