You can get(verify) the burner s/w at HP support website. Yes, it needs to work with HP products for 100% if so used. Doesn't matter what system in, its the HP product amd related s/w. However, if you're suggestiung you're using some other DVD burner s/w and it fails, then why not run theier diags and check the results. If none with your s/w product, then try burner s/w support website. In many cases, expect problems with older/very used drives, they do fail and get worse and repair isn't possible other than replace. You should at least try a cleaning, blow out and then retest.

congrats '05 -----Willy Happy