My 5 1/2 months old Presario X1000 when in blank mode showing a tiny blue dot pixel (the entire screen is turned black).
I contacted HP support and after following all a non-sense testing (reboot in Safe Mode, Safe Mode with networking...) the help person answered me that they won't replace the screen if it has less than 5 bad pixels. I then asked for the price if I want to replace it. After another 10 minutes on hold he told me $245.00 plus s/h and 5-10 days.
I even paid $180.00 more for 3-yrs extended warranty. What's the WASTED ![]()
Regards,
- Does the 12 cell battery make the laptop thicker? Is it a reasonable amount?
- How long does it generally take for the customized ones to ship, does it really thake the full 12 days, like Dell says two weeks and it ships in like two days.
- What do you think of this laptop if you have it.

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