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General discussion

HP DV 6500 Promblems

Sep 16, 2007 1:41AM PDT

I have recently purchased a DV 6500t notebook from HP and it came with Windows Vista pre installed. I like the vista operating system excvept for one small problem I am having with it.

When I come out of sleep it goes to a black screen and Control Alt Deleate wont work. I have to completely unplug and restart for it to work again.

I have not changed anything. It has a 1.7 with 2 gig ram. Any Ideas?

Discussion is locked

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That's a warranty issue.
Sep 16, 2007 5:30AM PDT

You are in the great position to ask it be fixed or get a full refund.

Bob

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Sleep Vista
Sep 16, 2007 11:01AM PDT

Microsoft has a problem with this. Actually it literally turns you computer off. Try update and support.