Try an OEM cartridge, if it doesn't work with the mfg original type, you may have an issue, likely wrong ink used in refill.
I currently have a Deskjet 5552 printer bought new, and I have only replaced the black cartridge once, even though it is used everyday.
The 2nd cartridge has now got empty and I have refilled it with Jet Tec ink, which I have used for many years, but not on this printer.
But it will not work! I have been through the cleaning and priming process 5 times now and still no black. Colour is fine.
Any suggestions on how to convince it that it does have ink!!!
nilocp

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